Who You Gonna Call??

2/25/2022 (Permalink)

Who are you going to call if you have a fire or water disaster at your business? Photo by Bruno Cantuária from Pexels

Calling all local business owners!

• Is your business open around the clock?
• Do you have staff monitoring the building over night?
• Do you have a designated person who opens the office every morning?
• None of the above? Read on, this cheery little disaster restoration tip is for you too!

The most important question we at SERVPRO of Greater North Charleston ask daily:

Do you and all of your key employees know who to contact in the event that a fire or water damage occur?  Especially if you are not present to make immediate response decisions?

Not just the obvious… Fire Department, law enforcement, and 911 are certainly the priority. But what about when the dust settles and you are left with the mess of the aftermath?

Have you built a relationship with someone that can help you get things back in order so you can get back to business?  If not, we would love to become part of your team. 

Here’s why we should be that next call:

• We have a KNOWLEDGEABLE employee answering our phones (no voicemail) ready to dispatch our production teams at any time, day or night. We believe the person who answers your call should be able to mobilize relief in just a few minutes and be available to answer whatever questions you have throughout the process.
• We have a crew of professionally trained mitigation specialist certified in areas like mold remediation, fire restoration, and water mitigation. We only employ the best.
• We keep an extensive inventory of quality products, tools, and equipment on hand at all times in order to be able to accommodate any size disaster.
• Our reconstruction staff stays fully informed of the cleanup progress so we are ready to provide information and estimates to you as quickly as possible so you can make decisions about any construction issues as a result of the damage.
• We work with all insurance companies and will walk with you through the entire process to ensure there are no coverage issues or surprises at the end of the job.
• Lastly… and most importantly, every person on our office, restoration, and reconstruction teams take great pride treating your business and property as if it were our own.

Response time is critical in getting your business up and running after a disaster.  We can help.  If you are interesting in hearing more on how we can help you be prepared, reach out any time.  

Click to see more of what we have to offer our Commercial clients.

Click to get a sneak peek at our Emergency Ready Profile, customized just for your business.

Click here to contact us so we can be ready for you when you call.

We have been locally owned and operated here in the Lowcountry since 2006, and we truly love serving the Charleston area business community.